December 9, 2021

Beyond Going Long

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Bots like waiters or online wine testing.  Innovations are slowly moving into the Slovak language

Bots like waiters or online wine testing. Innovations are slowly moving into the Slovak language

Findings in gastronomy indicate a shortage of waiters, food intolerances, and closure of wine shops due to desire.

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Robot waiters, automatic wine dispensers and mobile applications have begun to penetrate the food and beverage industry in Slovakia. Restaurants, wineries, and other gastronomic establishments are overcoming a shortage of experts and the effects of the pandemic, while making their business smarter and more convenient for customers.

“The potential for gastronomy innovation is to combine human energy with new technologies without completely eliminating hospitality, which is the most important element in this category,” William Pavlovsky, President of the Gastronomy Alliance of Slovakia (ASG) told The Slovakia Spectator.

Plagued by epidemics of lockdown, Slovak gastronomy suffered from the movement of workers from one sector to another. This is one reason why some restaurants are looking for ways to replace human labor with robots and technology.

“Gastronomy is very different and this progress will not be a problem,” Pavlovsky said. “However, we have many opinions that such a solution is not acceptable because human hospitality and personal communication cannot be replaced by a robot.”

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